Cookie Policy

Cookie Policy

Last updated: 26 August 2026

This Cookie Policy explains how Demarco Couriers uses cookies and similar technologies when you visit our website.

We use cookies and similar technologies to help our website function properly, understand how visitors use our website and, where applicable, remember preferences or support other website functionality.

This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

Our use of cookies and similar technologies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR), as amended, together with applicable provisions of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.

1. Who We Are

The organisation responsible for the website and the processing of personal information described in this policy is:

Demarco Couriers
245 North Gower Street
Camden Town
London
NW1 2NN

Email: [email protected]
Alternative email: [email protected]
Telephone: 07831 830240

For the purposes of this Cookie Policy, “Demarco Couriers”, “we”, “us” and “our” refer to Demarco Couriers.

2. What Are Cookies?

Cookies are small text files or similar pieces of information that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies can allow a website to recognise your device, remember information about your visit and provide certain features.

Although cookies are the most familiar example, the rules also apply to other technologies that store information on, or access information from, your device. These can include technologies such as tracking pixels, scripts, web storage and other similar technologies.

For simplicity, this Cookie Policy uses the term “cookies” to refer to cookies and similar technologies unless otherwise stated.

3. Why Do We Use Cookies?

Depending on how our website is configured, we may use cookies for purposes such as:

  • allowing the website and its essential features to operate;
  • maintaining website security;
  • remembering certain preferences;
  • understanding how visitors use our website;
  • monitoring website performance;
  • improving the functionality and usability of the website; and
  • supporting other features or services provided through the website.

The specific cookies used by the website may change from time to time as we add, remove or update website features and third-party services.

4. Categories of Cookies

Cookies can generally be grouped into several categories.

Strictly Necessary Cookies

These cookies are required for the website to operate properly or to provide a service you have specifically requested.

They may be used for purposes such as security, authentication, maintaining a session or enabling essential website functionality.

Where a cookie or similar technology falls within an applicable PECR exception, we may use it without obtaining consent.

We will only rely on an exception where the relevant legal requirements are satisfied.

Preference or Functionality Cookies

These cookies can remember choices or preferences you make when using the website, such as certain settings or features.

Where applicable, some technologies used solely to adapt the appearance or functionality of a website to your preferences may fall within an exception to the consent requirement.

Where consent is required, these cookies will not be activated until you have provided consent.

Analytics and Statistical Cookies

Analytics cookies can help us understand how visitors use our website, such as which pages are visited and how visitors navigate around the site.

Under the current rules, certain storage and access technologies used solely for statistical purposes may fall within an exception to the consent requirement, provided the relevant conditions are met.

Where an analytics or tracking technology does not meet the requirements of an applicable exception, we will ask for your consent before using it.

Marketing and Advertising Cookies

Marketing and advertising technologies may be used to understand browsing activity, measure advertising campaigns or deliver more relevant advertising.

These technologies generally require consent before they are used.

Demarco Couriers does not sell your personal information to third parties for their own marketing purposes.

If marketing or advertising technologies are introduced to our website in the future, we will update this policy and our consent arrangements as appropriate.

5. Cookies Used on Our Website

The exact cookies and similar technologies used on our website may vary depending on the website’s features, hosting arrangements, analytics services and other third-party tools.

Where applicable, the website’s cookie consent mechanism will provide information about the cookies being used and allow you to manage your preferences.

The information provided through our consent mechanism may include:

Cookie or technology: The name or identifier of the cookie or technology.

Provider: The organisation responsible for setting it.

Purpose: What the cookie or technology does and why it is used.

Duration: How long the cookie remains on your device.

Category: Whether it is necessary, functional, statistical, marketing or another category.

We will keep information about the cookies and similar technologies used on the website under review and update our cookie information when necessary.

6. Third-Party Cookies

Some features on our website may be provided by third parties.

For example, we may use third-party services for website analytics, embedded content, maps, social media features, security, forms or other website functionality.

These third parties may place cookies or use similar technologies on your device.

Where a third party uses cookies or similar technologies for purposes that require your consent, we will seek your consent before those technologies are activated.

Third-party organisations may process information in accordance with their own privacy policies. We recommend reviewing the privacy information provided by any third-party service you choose to use.

7. Consent

Where consent is required under PECR, we will ask for your consent before placing or accessing the relevant cookies or using other storage and access technologies.

Consent must be freely given, specific, informed and unambiguous.

You should be given a genuine choice about whether to accept optional cookies, and refusing optional cookies should not prevent you from using services that do not require those cookies.

We will not treat your continued use of the website as consent where consent is required.

You can change or withdraw your cookie preferences at any time using the cookie settings available on our website, where provided.

Withdrawing consent does not affect the lawfulness of any processing that took place before you withdrew your consent.

8. Managing Your Cookie Preferences

Where our website uses a cookie consent mechanism, you can use it to accept or reject optional cookies and manage your preferences.

You can also control cookies through your web browser.

Most browsers allow you to:

  • see which cookies are stored on your device;
  • delete existing cookies;
  • block some or all cookies;
  • block third-party cookies; and
  • receive a warning before cookies are stored.

The exact process varies between browsers.

Please be aware that disabling or deleting certain cookies may affect how the website operates. In particular, disabling strictly necessary cookies may prevent some website features from working correctly.

9. Cookies and Personal Information

Some cookies and similar technologies may involve the processing of personal information.

For example, information associated with an online identifier, IP address, device or browsing activity may constitute personal information depending on the circumstances.

Where the use of cookies involves processing personal information, we will also comply with applicable data protection law.

Our Privacy Policy explains in more detail how Demarco Couriers collects, uses, stores and protects personal information.

10. How Long Cookies Remain on Your Device

Cookies may be either:

Session cookies, which are deleted when you close your browser, or

Persistent cookies, which remain on your device for a specified period or until you delete them.

The duration of individual cookies will depend on their purpose and the service that places them.

We will not retain information obtained through cookies for longer than is necessary for the relevant purpose, subject to any applicable legal requirements.

11. Changes to Our Use of Cookies

The cookies and similar technologies used by our website may change over time.

For example, we may introduce new website functionality, change analytics providers, remove services or update our website.

If the purposes for which we use cookies change, we will review whether our cookie information and consent arrangements need to be updated.

Where a new use requires consent, we will obtain appropriate consent before using the relevant technology.

12. Your Privacy Rights

Where cookies or similar technologies involve the processing of your personal information, you may have rights under UK data protection law.

Depending on the circumstances, these may include rights to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of personal information;
  • request restriction of processing;
  • object to certain processing;
  • request data portability where applicable; and
  • withdraw consent where processing is based on consent.

You also have an absolute right to object to the processing of your personal information for direct marketing purposes.

Further information about your rights is available in our Privacy Policy.

13. Contact Us

If you have any questions about this Cookie Policy or how we use cookies and similar technologies, please contact us.

Demarco Couriers
245 North Gower Street
Camden Town
London
NW1 2NN

Email: [email protected]
Alternative email: [email protected]
Telephone: 07831 830240

14. Complaints

If you have concerns about our use of cookies, similar technologies or your personal information, please contact us in the first instance so that we can investigate your concern.

You can contact us using the details above.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe that your personal information has not been handled in accordance with applicable data protection law.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Further information about making a complaint is available from the ICO.

15. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies and similar technologies used on our website, changes to our services or changes in applicable legislation or regulatory guidance.

Any changes will be published on this page and the “Last updated” date will be amended accordingly.

Last updated: 26 August 2026